Default Access Methods
Default IPs
Primary: 192.168.100.1
Alternative 1: 192.168.0.1
Alternative 2: 192.168.1.254
Alternative 3: 10.0.0.1
Default Username
admin
Default Password
password or check device label
Latest Arris Models (2024)
DOCSIS 3.1 Series
- S33 - Multi-Gig Modem
- G36 - WiFi 6 Gateway
- T25 - Voice Gateway
WiFi 6 Routers
- W2100 - WiFi 6 Router
- W1900 - Dual-Band
- W1800 - Entry Level
Mesh Systems
- mAX Pro - WiFi 6 Mesh
- SURFboard mAX Plus
- SURFboard mAX
SURFboard Setup Guide
1
Physical Setup
- Connect coaxial cable
- Connect power adapter
- Wait for online light
- Check signal levels
2
Network Configuration
- Access web interface
- Configure WiFi settings
- Set security options
- Update firmware
3
Advanced Settings
- Configure port forwarding
- Set up guest network
- Enable parental controls
- Optimize QoS settings
Key Features
DOCSIS 3.1
Multi-gigabit speeds support
WiFi 6
Latest wireless technology
Security
Advanced firewall and WPA3
Mesh Ready
Expandable mesh networking
Common Issues & Solutions
Factory Reset
- Locate reset button
- Hold for 15-30 seconds
- Wait for lights to cycle
- Reconfigure device
Connection Issues
- Check signal levels
- Verify cable connections
- Monitor error logs
- Contact ISP if needed
Performance Issues
- Update firmware
- Check channel bonding
- Monitor temperature
- Verify QoS settings